Teen Patti Master Privacy Policy

This policy explains how Teen Patti Master handles information in connection with its website, app, account services and customer service. It covers information provided by users and information generated when relevant services are used.

Please read this policy before providing personal information. If you do not wish to provide information necessary for a particular service, you may be unable to use that service. This policy does not replace any consent or notice required for a specific use of your information.

1. Information We Collect

Account and contact information may include your name, phone number, email address, account or player ID, registration details and information you provide when contacting customer service.

Device and technical information may include device model, operating system, app version, IP address, browser information, language settings, login activity and technical error information.

Service activity may include gameplay records, account balance changes, session information and transaction history. Payment records may include amounts, times, payment methods, transaction references and processing statuses necessary to handle a transaction or investigate an enquiry.

Identity verification information may include basic personal information and documents needed to check identity, age, account ownership or relevant requirements. Submit documents only through the specific process confirmed by official support. Do not post them publicly or send them in an initial social media enquiry.

We do not ask users to disclose passwords, OTPs, UPI PINs or payment security codes through social media.

2. How Information Is Collected

Information may be collected when you create or use an account, access the website or app, use available features, make a transaction, request assistance or complete a required verification process. Certain technical information may be generated automatically when a device connects to the service.

3. How We Use Information

Information is used to operate accounts and available services, verify ownership, maintain transaction records, respond to enquiries, diagnose errors and investigate security concerns or misuse. It may also be needed to handle disputes, enforce relevant service rules and meet applicable legal requirements.

Information should not be used for an unrelated purpose without an appropriate explanation and, where required, consent.

4. Cookies and Third-Party Tools

Cookies and similar technologies may support navigation, preferences, session operation, security and technical troubleshooting. Browser settings can limit cookies, although doing so may affect some website functions.

Any analytics, tag-management or customer-service tools enabled on the website must be disclosed accurately. Before publication, Teen Patti Master must confirm the tools currently in use, the information they receive, their purposes and the controls available to users. The absence of a direct payment to a provider does not mean that no third-party data processing takes place.

5. When Information May Be Disclosed

Information may need to be disclosed to handle a user-requested action, investigate a payment or security issue, meet a valid legal requirement, address misuse or resolve a dispute. Access should be limited to what is necessary for the relevant purpose.

If an external provider processes information for the service, its role and the relevant sharing must be accurately described. External social media platforms also process information under their own policies when you visit an account or send a message on their platform.

6. How Long Information Is Retained

There is no single fixed retention period for every category of information. Records may be needed while a service or account remains active and for transaction enquiries, security investigations, disputes or applicable legal obligations.

When information is no longer needed, it should be deleted, anonymised or otherwise handled according to the applicable requirements and actual retention process. Closing an account does not necessarily remove every transaction or security record immediately.

7. Privacy Requests

Subject to applicable requirements, you may ask about information associated with your account, request correction of inaccurate details, raise a concern or request deletion of information that is no longer necessary. Where processing is based on consent, you may ask how to withdraw that consent.

Some records may need to be retained for transactions, security, disputes or legal obligations. The team may need to verify account ownership before responding to a request. Start with a private message through a listed official social media account. Explain that your enquiry concerns privacy. Do not include identity documents, passwords, OTPs, UPI PINs or complete banking details in the first message. Support should explain the appropriate next step.

8. Keeping Your Information Secure

No online service can guarantee complete security. Users should keep account credentials private, use official download information, avoid unknown APK files and verify a support account before responding to a request.

If you believe an account has been accessed without permission or information has been exposed, contact customer service promptly. Describe the concern without sending payment security credentials.

9. Children and Underage Users

Real-money services are intended only for eligible adults aged 18 or above and must not be used where prohibited. If you believe a minor has accessed an account or submitted information, contact customer service so the issue can be investigated and appropriate action taken.

10. Contact and Policy Updates

Real-money services are intended only for eligible adults aged 18 or above and must not be used where prohibited. If you believe a minor has accessed an account or submitted information, contact customer service so the issue can be investigated and appropriate action taken.

Privacy enquiries can be raised through official social media messages or customer service. Customer service is primarily available during normal working hours in IST, with team members also on duty at weekends. Response times vary according to the enquiry and necessary checks.

Material changes to this policy should be published with an actual update date and a clear explanation where appropriate. The policy must remain consistent with the service’s real data practices.

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