Account and contact information may include your name, phone number, email address, account or player ID, registration details and information you provide when contacting customer service.
Device and technical information may include device model, operating system, app version, IP address, browser information, language settings, login activity and technical error information.
Service activity may include gameplay records, account balance changes, session information and transaction history. Payment records may include amounts, times, payment methods, transaction references and processing statuses necessary to handle a transaction or investigate an enquiry.
Identity verification information may include basic personal information and documents needed to check identity, age, account ownership or relevant requirements. Submit documents only through the specific process confirmed by official support. Do not post them publicly or send them in an initial social media enquiry.
We do not ask users to disclose passwords, OTPs, UPI PINs or payment security codes through social media.